Insurance FAQs | Benchmark Insurance | TN & VA

What types of insurance do you offer?
Benchmark Insurance can help with a range of personal and business coverage, including home, auto, life, recreational, umbrella, commercial, and other insurance options.
How do I get a quote?
Contact us with some basic information about what you need to insure. We’ll review your situation and help you explore available coverage options.
How much insurance coverage do I need?
The right amount depends on your property, assets, responsibilities, risks, and financial priorities. We can help you evaluate those factors and choose appropriate limits.
Can I bundle my home and auto insurance?
Bundling may simplify your coverage and may offer savings depending on the carrier.
How often should I review my insurance policies?
It’s a good idea to review coverage at least once a year or after major life changes.
Can I change my coverage during the policy term?
Many policy changes can be made during the term, though options and costs vary by carrier.
Does homeowners insurance cover flood damage?
Flooding is generally not covered by standard homeowners insurance and usually requires separate coverage.
Why should I use an independent insurance agency?
An independent agency can compare coverage from multiple carriers rather than representing only one insurance company.

What factors affect the cost of my insurance?
Rates can be influenced by factors such as your location, claims history, driving record, property, vehicles, coverage limits, deductibles, and other risk factors.
What is an insurance deductible?
A deductible is the amount you are generally responsible for before insurance pays its portion of a covered claim.
What is a policy limit?
A policy limit is the maximum amount available for a covered claim or type of coverage, subject to policy terms.
What should I do after an accident or loss?
Make sure everyone is safe, document what happened when possible, and contact your carrier or agency promptly.
What happens if I add a new driver or vehicle?
Contact your agency promptly so your policy can be reviewed and updated as needed.
How do I file a claim?
Contact your insurance carrier or Benchmark Insurance as soon as possible after a loss. We can help you understand the process and what information may be needed.
What is the difference between replacement cost and actual cash value?
Replacement cost generally considers the cost to replace an item, while actual cash value also considers depreciation.
What if I already have insurance through another agent?
You can still ask us to review your current coverage. We can help identify possible gaps, compare options, and determine whether changing policies makes sense.