Claims Support

We’re Here When

You Need Us Most

An accident or loss can be stressful. Benchmark Insurance can help you understand what to do next, connect with your insurance carrier, and find the information you need to start the claims process.

What to Do After a Loss

Take These Important Steps

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Ensure Safety First

Check for injuries and make sure everyone is safe. Call 911 when emergency assistance is needed.

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Protect Property

Take reasonable steps to prevent additional damage when it is safe. Keep receipts for repairs or expenses.

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Document Damage

Take clear photos or videos and make notes about damaged property, vehicles, belongings, or other affected items.

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Report Your Claim

Contact your insurance carrier or Benchmark Insurance as soon as possible to begin the claims process.

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Provide Information

Share requested details about the loss and stay in contact with your carrier or assigned claims representative.

Claim Assistance

We’ll Help You

Navigate the Process

You do not have to figure out every step on your own. Benchmark Insurance is available to answer questions, help you locate policy and carrier information, and explain what to expect as your claim moves forward.

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Understand Your Coverage - We can help you review your policy and better understand the coverage related to your claim.

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Know What Comes Next - We can explain the general claims process and help you understand what information your carrier may request

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Connect With Your Carrier - We can help you locate the correct claims department and contact information for your insurance company

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Have a Local Point of Contact - If questions come up along the way, you have someone local you can call for guidance

REPORT A CLAIM

Contact Your Insurance Company

Most insurance carriers allow claims to be reported directly online or by phone, often 24 hours a day. Use the information below to contact your carrier and begin the claims process.

Don’t see your insurance company listed?

Call Benchmark Insurance at (423) 430-8422

and we’ll help you find the right claims contact.

CLAIMS QUESTIONS?

We’re Here to Help

If you need help reporting a claim, locating your carrier, or understanding what to do next, contact Benchmark Insurance.